STL is insourcing its terminal operations to ensure a simpler, more efficient and future‑ready operating model that reflects how the sugar industry and regulatory environment have evolved. 

Bringing operations in‑house will eliminate unnecessary duplication of costs associated with operating, governance and support functions, enabling STL to operate more efficiently as the owner of the assets. 

Insourcing also reflects the changed legislative and regulatory environment by ensuring clear accountability between asset ownership, operational decision‑making, and compliance obligations. 

This change removes the inherent conflict of interest that exists when customers and terminal operators have overlapping roles, ensuring all customers are treated consistently and transparently. 

Finally, direct operational responsibility better positions STL to drive continuous improvement, innovate, and respond to changing supply‑chain requirements over time, while continuing to prioritise the sugar industry as its core customer.

STL’s key priority is to ensure a smooth transition with minimal disruption to day‑to‑day operations. 

Customers can expect the continued safe, reliable, and efficient delivery of terminal services throughout and beyond the transition period. 

STL remains committed to supporting its customers, maintaining a strong presence regional presence, and continuing to invest in terminal facilities to support the industry now and into the future. 

STL highly values the skills, experience, and knowledge of the current terminal workforce and recognises the strong operational and safety culture that has been built within the QSL terminal operations.  

STL is committed to maintaining that culture through the transition by directly integrating terminal operations into STL and preserving what works well today. 

STL is committed to offering employment to all operational employees on the same terms and conditions, including pay rates, recognition of length of service and continuity of accrued entitlements. 

STL looks forward to working collaboratively with employees to build on the existing culture and pursue improvement opportunities across safety, reliability and service delivery. 

STL’s objective from the outset has been to provide certainty and long‑term career opportunities for employees involved in terminal operations. 

There is no obligation to accept an offer.  

STL’s intention is to offer roles on the same or better terms and conditions including pay rates and continuity of service. 

If an offer is not accepted, this would be treated as a resignation in line with standard employment practices. 

STL will begin issuing Offers of Employment from mid-April from Wednesday 15 April.

Employees will have 30 days to consider their offer, providing time to review the details and make an informed decision. This approach ensures a consistent and supportive process for all employees, while also enabling STL to maintain operational readiness ahead of commencement.

STL will continue to keep employees informed through direct communications as the transition progresses.

Further information can be obtained by ringing : (07) 3221 7017, emailing  integration@sugarterminals.com.au or by visiting www.sugarterminals.com.au